[ Agenda for the Emergency Communications District Meeting Monday, February 9, 2026 - 6:45 pm Brentwood City Hall]
[00:00:02]
LET'S RECOGNIZE THAT, UH, EVERYBODY IS PRESENT HERE TONIGHT.
OUR FIRST, UH, ITEM IS, OH, EXCUSE ME.
EVERYONE'S HERE EXCEPT FOR COMMISSIONER TRAVIS.
UH, COMMISSIONER TRAVIS UNABLE TO ATTEND THIS, BUT ALL THE COMMISSIONERS ARE PRESENT.
UH, FIRST ORDER BUSINESS IS APPROVAL OF THE MINUTES.
DO YOU HAVE A MOTION? SO MOVED.
MOTION BY COMMISSIONER PIPPIN.
SO NOW IS THE TIME WHERE WE HAVE COMMENTS FROM CITIZENS.
PUBLIC COMMENTS WILL BE ALLOWED DURING THIS TIME UPON BEING RECOGNIZED BY THE CHAIR AND IN PERSON WISHING TO SPEAK SHALL STATE HIS OR HER NAME, ADDRESS AND THERE IS A SIGN IN SHEET IN THE BACK.
ALRIGHT, SO THIS IS JUST THE COMMON PERIOD FOR THE ECD MEETING, NOT FOR THE GENERAL COMMISSION.
SO ANYONE IN THE AUDIENCE LIKE TO SPEAK? NO.
SO WE'LL MOVE RIGHT TO OUR ECD QUARTERLY FINANCIAL REPORT.
THIS IS THE SECOND QUARTER REPORT, UH, FOR THE 2026 AND, UH, JUST, UH, UH, THE YEAR TO DATE REVENUES, UH, COLLECTED, UH, AS OF THE DECEMBER 31ST, UH, EQUAL $1,374,412, WHICH IS ABOUT 67% OF THE BUDGET.
YEAR TO DATE EXPENDITURES OR EXPENSES ARE JUST A LITTLE OVER 974,000, OR ABOUT 51% OF THE BUDGET.
UH, KIND OF COMPARING AGAINST LAST YEAR, UH, LAST YEAR, UH, AT THIS TIME WE WERE UP TO ABOUT 77, UH, PERCENT OF THE BUDGET IN REVENUE AND EXPENSES WERE 49% OF THE BUDGET.
THE MAIN DIFFERENCE ON THE REVENUE, WHICH IS ABOUT $80,000, JUST A LITTLE MORE THAN THAT, IS REALLY, UH, LESS WHAT WE CALL EXCESS, UH, REVENUE EARNED AND SLIGHTLY LESS INTEREST.
SO IT'S NOT CORE REVENUE, NOTHING TO BE CONCERNED ABOUT AT ALL.
AND THEN THE EXPENDITURES ARE PRIMARILY DUE TO INCREASE IN CERTAIN ITEMS. A LITTLE BIT OF SALARY, A LITTLE BIT OF THE, UH, SUBSCRIPTION TECHNOLOGY, UH, AND COMPUTER HARDWARE, NON-CAPITAL TYPE COMPUTER HARDWARE.
BUT EVERYTHING'S ON TRACK AS IT SHOULD BE.
I KNOW WE DID A LITTLE BIT OF A LOOK AT OUR, UH, RATES THIS, UH, PAST YEAR OR SO, SO IT SOUNDS LIKE EVERYTHING'S LINING UP APPROPRIATELY AND NEITHER ABOVE OR BELOW, GENERALLY SPEAKING.
YEAH, KAREN, WE'RE GONNA MISS YOU IN THESE MEETINGS.
ALRIGHT, SO I, I DON'T THINK THERE'S ANY MOTION NECESSARY TO ACCEPT THE REPORT, IS THAT CORRECT? ALRIGHT, SO I GUESS WE HAVE A STATUS REPORT FROM OUR ECD SUPERVISOR.
UM, I WANTED TO BEGIN BY TALKING ABOUT THE WONDERFUL WINTER STORM THAT WE HAD AND WHAT A FABULOUS JOB OUR DISPATCHERS AND POLICE AND FIREFIGHTERS DID DURING THIS TIME.
AS I IMAGINE YOU ALL HAD A LOT OF, UH, PHONE CALLS AND WHATNOT THROUGH THAT PERIOD.
UM, BUT I DID A LITTLE BIT OF RECAP AND I HOPE YOU'LL GIVE ME A MOMENT TO JUST EXPRESS HOW BUSY IT REALLY WAS IN DISPATCH FOR THAT WEEK.
UM, SO OUR TOTAL INBOUND CALLS FOR 9 1 1 AND ADMIN FROM JANUARY 25TH UNTIL FEBRUARY 1ST WAS 2,900.
OUR YEARLY AVERAGE IS 931 PER WEEK, UH, WHICH WAS A PERCENTAGE INCREASE OF 246%.
UM, FOR 9 1 1 CALLS ALONE, WE DID 520 AND THE YEAR THE, UH, AVERAGE IS 186 PER WEEK.
UH, THAT WAS AN INCREASE OF 280% CALLS.
INBOUND NON-EMERGENCY WAS 1,772 FOR THAT WEEK.
AND THE YEARLY AVERAGE PER WEEK IS 745, WHICH WAS A 238% INCREASE.
UM, OUTBOUND ADMINISTRATIVE CALLS WERE 857 JUST FOR THAT WEEK.
AND THEN THE YEARLY AVERAGE PER WEEK IS 484, WHICH WAS 177% INCREASE.
UM, THESE ARE JUST PHONE CALLS COMING IN AND GOING OUT OF DISPATCH, UH, FOR CAD INCIDENCES.
SO THIS IS EVERYTHING THAT WAS ENTERED INTO CAD.
UM, FOR THAT WEEK WE DID 1,853 ENTRIES OR INCIDENTS IN CAD.
UM, FOR THE YEARLY AVERAGE PER WEEK, IT'S 939, UH, WHICH WAS 197% INCREASE.
UH, THE LAW ENFORCEMENT CAD INCIDENTS WAS 1,579 AND THE AVERAGE PER WEEK IS 841, WHICH WAS A 188% INCREASE.
UH, FIRE DEPARTMENT CAT INCIDENTS 274.
THE PER WEEK AVERAGE IS 98, WHICH WAS A 280% INCREASE.
[00:05:01]
AND THE WORKLOAD INCREASE OUT OF ALL OF THAT WAS 230%.SO, UH, WE WERE WORKING A LOT THAT WEEK, WHICH EVERYBODY WAS PUBLIC WORKS AMAZING.
UM, SO OUR DISPATCHERS WERE HELPING THE PUBLIC BY TAKING PHONE CALLS FROM THEM, UH, WHEN NES HAD MADE AN ANNOUNCEMENT, I GUESS ON ONE OF THEIR SITES OR WHATEVER TO CALL 9 1 1 IF THERE WERE ANY LINES THAT WERE DOWN.
UM, AND SO THE DISPATCHERS WERE TAKING A LOT OF THOSE CALLS AND INPUTTING THEM INTO OUR CAD SYSTEM AND THEN SENDING NES AN EMAIL LETTING THEM KNOW WHERE THE LINES WERE DOWN WITHIN THE CITY.
UM, AND SURPRISINGLY IT WAS VERY HELPFUL BECAUSE NES WOULD GET BACK TO WHOEVER SENT THAT EMAIL.
WE'D GET A LIST TOGETHER, SEND IT AT ONCE, AND THEN THEY WOULD LET US KNOW WHETHER OR NOT THAT WAS, UM, THEIR JURIST OR I GUESS NES OR NOT.
AND UH, SO WE DID KNOW IT WAS BEING RECEIVED, WHICH WAS VERY HELPFUL.
I MEAN, THE PEOPLE OF BRENTWOOD WERE SO UNDERSTANDING IT WAS AMAZING.
IF IT WAS ME, I DON'T KNOW THAT I WOULD'VE BEEN THAT UNDERSTANDING BECAUSE THEY WENT WITH POWER FOR SO LONG, WHICH MANY OF YOU KNOW.
UM, AND THIS WAS JUST LIKE THE FIRST COUPLE OF DAYS AND PEOPLE WOULD SAY, OH, I KNOW YOU GUYS ARE BUSY, I'M SORRY TO BOTHER YOU.
SO I THINK OUR CITIZENS ARE FABULOUS AND OUR DISPATCHERS, FIRE, POLICE AND PUBLIC WORKS, EVERYBODY THAT HELPED OUT THAT WEEK, IT WAS AMAZING.
SO I JUST WANTED TO GIVE YOU A BRIEF UPDATE ON WHAT WE DID THAT WEEK.
ON TO MORE NOT REALLY PLEASANT THINGS, BUT WE HAVE A DISPATCHER THAT'S RETIRING NEXT WEEK.
DISPATCHER JACKIE JACKSON WILL CELEBRATE HIS, UH, 28TH YEAR ANNIVERSARY WORKING FOR THE CITY ON MONDAY, NEXT MONDAY.
HE'S RETIRING ON THURSDAY, SO NOT HAPPY ABOUT THAT BECAUSE HE IS FUNNY.
HE'S, UH, SO GOOD AT WHAT HE DOES.
PLEASE IF YOU CAN COME TO HIS RETIREMENT PARTY AT THE POLICE DEPARTMENT.
UM, AND WITH THAT, WE DO HAVE A NEW DISPATCHER THAT STARTED ON JANUARY 5TH.
UM, SHE IS A TENNESSEE NATIVE WHO SPENT 25 YEARS WORKING FOR METRO NASHVILLE AS A 9 1 1 DISPATCHER.
UM, BUT LEARNING A NEW SYSTEM, LEARNING THE WAY THAT WE DO IT IN BRENTWOOD IS A LITTLE BIT DIFFERENT THAN WHAT SHE DID AT METRO.
AND SHE HAD BEEN RETIRED FOR ABOUT THREE YEARS, BUT REALLY MISSED THE PROFESSION AND WANTED TO GET BACK INTO IT.
SO WE'RE SUPER HAPPY TO HAVE HER WITH US.
UM, AND A LITTLE BIT ABOUT HER.
I DID INVITE HER TO COME THIS EVENING.
SHE WORKED THIS MORNING IN TRAINING AND SHE LIVES IN COLUMBIA, SO SHE COULDN'T MAKE IT.
UM, BUT SHE ALSO HAS A SON WHO LIVES IN MURFREESBORO AND SHE'S FOSTERING, I THINK SHE ACTUALLY ADOPTED TWO PUPPIES.
THEIR NAMES ARE, UM, WHAT DID SHE TELL ME THEIR NAMES ARE? WELL, IT DOESN'T REALLY MATTER.
I KNOW ONE OF THEM'S NAME IS OAKLEY AND I THINK ONE MIGHT BE COOPER.
UM, ANYWAY, UM, AND THEN MUCH OF THE FOCUS FOR US HAS BEEN RECRUITING, WHICH YOU CAN IMAGINE THIS QUARTER.
WE HAVE, WE'RE GONNA HAVE, UM, AFTER JACKIE LEAVES, WE WILL STILL HAVE TWO POSITIONS THAT WE NEED TO FILL AND GET SOME DISPATCHERS TRAINED UP.
UM, SO WE HAVE MADE TWO JOB OFFERS CONTINGENT ON PASSING THE BACKGROUND.
UM, AND BOTH OF THE LADIES HAVE ACCEPTED THEY DON'T HAVE ANY DISPATCH EXPERIENCE.
UM, SOMETIMES THAT'S GOOD BECAUSE THEN WE GET TO START 'EM FROM FRESH AND, UH, THEY DON'T HAVE TO UNLEARN SOME OF WHAT THEY LEARNED SOMEPLACE ELSE, UH, AND THEN RELEARN THINGS OVER AGAIN.
SO THEY'RE HOPEFULLY WILL BE STARTING TENTATIVELY ON, ON UM, MARCH 16TH.
SO I THINK THAT'S ALL I HAVE FOR YOU THIS EVENING, UNLESS YOU HAVE QUESTIONS FOR ME.
SIR, JUST TO CLARIFY WITH, UM, THE NES PROCESS AND YES SIR.
AND PEOPLE CALLING 9 1 1, AND I, I KNOW THAT GOT OUT QUITE A BIT.
SO DID, IT SOUNDS LIKE NES HAD A PRETTY GOOD PROCESS FOR Y'ALL.
THEY DID TO FOLLOW SO THAT IT REALLY WAS HELPFUL AND THAT, THAT SOMETHING HAPPENED WITH THAT INFORMATION THAT WAS USED EFFECTIVELY.
UM, SO THEY, A LOT OF THE PEOPLE DIDN'T CALL 9 1 1.
THEY CALLED THE NON-EMERGENCY NUMBER.
AND THEN THE MINUTE THEY HEARD BRENTWOOD POLICE AND FIRE, THEY WERE LIKE, OH, I'M SO SORRY.
UM, BUT THEY DID HAVE A PROCESS AND IT WAS, UM, WITH THE HELP OF DISPATCH ACTUALLY REACHING OUT TO NES AND FINDING OUT WHAT'S THE BEST WAY TO GIVE THEM ALL THE INFORMATION THAT WE HAD.
AND THEY WERE GIVEN AN EMAIL ADDRESS AND IT WORKED OUT BEAUTIFULLY.
IT REALLY HELPED OUT, YOU KNOW, IT WAS A BAD SITUATION FOR EVERYBODY, BUT WE, WE POWERED THROUGH IT.
I WOULD'VE NOT WANTED TO WORK FOR ANY S THOSE POOR PEOPLE.
THERE WAS A LOT OF FROM EMAIL PEOPLE WHO EMAILED US ON WHO THEY WERE SUPPOSED TO CALL.
WHAT WAS THE CORRECT WAY TO DO IT? UM, WELL, PART OF THE PROBLEM
[00:10:01]
WAS, WAS THAT NOBODY WAS ANSWERING THE PHONE NUMBER AT NES.UM, I THINK THEY WERE JUST INUNDATED WITH PHONE CALLS AND SO THEY WEREN'T GETTING, THE PUBLIC WAS NOT BEING HEARD BECAUSE THEY COULDN'T GET THROUGH TO ANYBODY.
AND THAT'S WHAT A LOT OF THE PEOPLE WERE SAYING IS THAT I'M CALLING BUT I CAN'T GET THROUGH.
AND THEN I HEARD ON THAT, I COULD NOTIFY YOU.
SO, YOU KNOW, WE JUST POLITELY SAID, OF COURSE WE'LL TAKE YOUR INFORMATION, WE'LL NOTIFY THEM.
STEPPING INTO THE BRIDGE LIKE THAT VERY MUCH IS VERY HELPFUL.
SO ANYWAY, I JUST DON'T HOPE THAT HAPPENS ANYTIME SOON.
ANYWAY, UM, THAT'S ALL I HAVE FOR YOU THIS EVENING.
NEXT WE HAVE OUR BRENTWOOD EMERGENCY COMMUNICATIONS DISTRICT QUARTERLY MEETING.
SO WHO CONDUCTS THAT? THAT'S THIS.
WE HAVE, SO WE'VE FULFILLED OUR NEED.
IS THERE ANY OTHER NEW BUSINESS IN FRONT OF THE ECD BOARD? ANYBODY? DO YOU HAVE A MOTION TO CLOSE OUR QUARTERLY MEETING? I MOVE TO CLOSE MEETING.
MOVE TO CLOSE BY COMMISSIONER DONAHUE.